Terms of service

The rules of the road, in plain language.

Last updated: 26 July 2026

These terms govern your use of ZIVAURA, operated by ZIVAURA [ENTITY PENDING]. By creating an account or placing an order you agree to them.

Your account

  • You must be at least 18, or use ZIVAURA under the supervision of a parent or guardian.
  • Keep your credentials confidential - activity under your account is your responsibility.
  • One account per person; we may suspend accounts used fraudulently or abusively.

Virtual try-on

  • You must own the photos you upload and they must depict you (or someone who has given you permission).
  • You grant us a limited licence to process those photos solely to generate try-on images for you. See the Privacy Policy for how they are handled.
  • Try-on images are AI-generated previews - fit and colour on the real garment can differ.
  • Daily generation limits apply and may change.

Orders and pricing

  • All prices are shown in USD. Prices exclude any applicable sales tax, which is itemised at checkout.
  • An order is accepted when payment is captured. If an item sells out before capture completes, we cancel and refund automatically.
  • Obvious pricing errors may be cancelled before dispatch with a full refund.

Returns and refunds

Returns are governed by our Returns Policy (7-day window). Refunds go back to the original payment method.

Intellectual property

The ZIVAURA name, design system, and platform are ours or our licensors'. Product images belong to the listed brands. Your photos remain yours.

Liability

To the fullest extent permitted by law, our liability for any claim arising from an order is limited to the amount you paid for that order. Nothing in these terms limits liability that cannot lawfully be limited.

Governing law

These terms are governed by the laws of the State of Delaware, USA, without regard to conflict-of-law rules; mandatory consumer protections of your state of residence still apply.

Changes

We may update these terms; material changes are announced on the site. Continued use after a change means acceptance.